Systems/Network Engineer
3200 N. Central Ave Phoenix, AZ 85012 US
Job Description
6+ month C2H - no referrals or 3rd Parties please
Hybrid. First week is in office then once a quarter is required to come in.
MUST HAVE REQUIRED FOR SUBMITTING
Required Skills
• Understanding of multi tiered application architecture
• Linux and Windows Server and client operating systems
• PowerShell
Preferred Skills
• Active Directory
• Jira
• AWS
JOB DESCRIPTION
• Working closely with other IT teams, including Information Security, Service Desk, Quality Assurance, Production Support, and product vendors to plan, deploy, and sustain a stable, highly performing, and available infrastructure and application environment
• Ownership and oversight, with hands on planning, deployment, and operational upkeep of ASRS’ infrastructure and applications
• Proactive monitoring, identification, and resolution of the most complex infrastructure and application problems
• Promoting and advancing team efficiencies and capabilities through DevOps and automation improvements
Additionally, as needed:
• Maintain timely, accurate, and complete documentation and desk procedures for systems and team functions
• Identify and remediate security vulnerabilities
Administration and management of:
• Multi tiered COTS applications
• Public cloud services
• Physical and virtual servers
• Mid tier storage arrays and SAN
• Security appliances
• Active Directory and group policy
• Secure remote access, remote desktop, and VDI
• Adherence to Incident, Problem, Configuration, and Change Management processes and controls
• Perform IT Service Management functions including creating tickets, communicating directly with users and IT staff, fielding incident escalations, performing troubleshooting operations, and thoroughly documenting progress and status
KNOWLEDGE, SKILLS, AND ABILITIES
• Thorough understanding of multi tiered application architecture
• Technical knowledge of Microsoft Windows Server and client operating systems
• Technical knowledge of Linux Server operating systems
• Ability to automate operational tasks and routines using PowerShell and or other automation platforms or methods
• Proven customer service skills and ability to work professionally and effectively with all levels of staff
• Proven organizational skills
• Demonstrated problem resolution skills and analytical and critical thinking abilities
• Ability to work within established operational policies and guidelines
• Ability to work independently with minimal supervision
• Ability to adapt to the changing needs of the agency
• Experience working in a 24 by 7, mission critical enterprise public cloud and on premises data center environment
PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES
• One or more relevant industry accepted certifications related to the following technologies: AWS, Cisco, Microsoft, VMWare, etc.
• BS in Computer or Information Systems and or five years of experience as a server or network administrator in a medium to large enterprise
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