Sr. Analyst (Surgical Services)
1000 Johnson Ferry Road, NE Atlanta, GA 30342-6847 | Direct Hire
Senior Analyst (Surgical Services)
Our client, a leading healthcare system in metro Atlanta, is searching for a Sr. Analyst-Surgical Services to serve as a liaison between their Surgical Services and Informatics teams.
Here' s what you' ll be doing:
- Answering calls from surgical and operating room team related to technical issues
- Partnering with 3rd party vendors as necessary to resolve technical issues that arise during surgery
- Creating and run basic reports in Excel related to SLAs and response times
- Working on-call as necessary (averaging a few days per month)
- Serving as liaison between surgical services and informatics teams
Here' s what our ideal candidate has:
- Bachelor' s degree
- Proficiency with MS Excel, Visio, Access and Word
- 3-5 years of experience in a help desk/support environment and successful track record of meeting SLAs and handling high volume
- Cerner experience highly preferred
Benefits: We offer employees excellent medical/dental/vision benefits, along with work/life balance, attractive PTO plan and many other perks!