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Senior Manager, Client Services

Atlanta, GA 30309

Posted: 01/10/2019 Employment Type: Direct Hire Job Category: Other Job Number: 10687

Senior Manager, Client Services  

U.S. Citizens, Green Card Holders, and those authorized to work in the U.S. for any employer will be considered. We are unable to sponsor or transfer visas at this time

Our client is looking for a Senior Manager, Client Services  to lead their rapidly growing team. They are  one of the fastest-growing specialty e-retailers in the country.  

This person  will champion a best-in-class client experience across all transaction  channels and platforms. This  role will also partner with multiple departments to ensure seamless alignment on all client impacting initiatives and will champion change management efforts in the delivery of new or enhanced client experience systems. Strong leadership skills, communication and analytical ability is critical to the role as well as a strong technical acumen.

Here' s what our ideal candidate has:
  • 5-7+  years' leadership experience in a client facing role with excellent team management and leadership skills
  • Strong background managing processes and technology in a B2B environment
  • Strong  Project Management and/ or implementation experience
  • Bachelor’ s degree or equivalent business experience required
  • Strategic thinker with strong analytical and creative problem-solving abilities

Benefits: 100% company paid benefits for employees, casual work environment, summer hours, flexible PTO, WFH

Keywords:  client services, client facing, B2B, client implementation, project management,  requirements gathering, excel, leadership

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