Job Summary:
We are seeking a highly motivated individual to join our team as an IoT Applications Support Lead. In this role, you will provide support for Internet of Things (IoT) applications and telemetry systems, offering leadership on technology-related projects and guidance on available solutions. Additionally, you will lead and mentor corporate and site-based IoT personnel, providing direction, and overseeing IoT-related communities of practice.
Responsibilities:
- Provide leadership and mentoring to corporate and site-based IoT personnel, offering guidance and direction.
- Manage the organization of IoT application servers, cloud resources, and physical IoT devices/infrastructure, coordinating installations, upgrades, and enhancements.
- Work closely with operational improvement personnel to identify areas for improvement and develop process improvement strategies and solutions.
- Provide advanced support for issues regarding system health, functionality, and performance of servers, applications, databases, interfaces, cloud resources, and reports/dashboards.
- Create reports using advanced querying and report-building standard tools, maintaining existing reports to account for system changes or changes in client/operational requirements.
- Design and develop, or coordinate the development of, interfaces providing integrated data from numerous real-time IoT systems for data consumers.
- Design and plan enhancements to current systems, coordinating implementation plans with vendors, application owners, and other involved parties.
- Actively participate and promote Safety and Environmental programs, ensure MIS policy compliance and site operational goals, and champion IoT security and best practices.
- Perform other duties as requested.
Qualifications:
**Minimum Requirements:**
- Master’s degree in Information Systems, Computer Science, Business Administration, or mining-related Engineering discipline, including an intermediate understanding of IoT infrastructure, cloud technologies, and data concepts and usage, with three (3) years related experience including two (2) years progressive experience with IoT solutions development, implementation, and integration projects, and one (1) year of experience in an Engineering, System Administration, or Technology Support role; OR
- Bachelor’s degree in Information Systems, Computer Science, or a mining-related Engineering discipline, including an intermediate understanding of IoT infrastructure, cloud technologies, and data concepts and usage, with five (5) years related experience including three (3) years progressive experience with IoT solutions development, implementation, and integration projects, and two (2) years of experience in an Engineering, System Administration, or Technology Support role; OR
- High School diploma or GED and nine (9) years of experience in IoT technology, software, infrastructure, and computer systems maintenance and application support, including an intermediate understanding of IoT and cloud data concepts and usage.
Additional Requirements:
- Must be customer service-oriented and possess good organizational and interpersonal skills.
- Skill in effective communication, both verbal and written.
### Work Environment:
- Remote position, except for specific states listed in the description.
- Possibility for future in-person (office/site) work, with relocation benefits offered if eligibility criteria are met.
About Us:
This job posting is from a family of recruiting agencies: Access Data, Agile Resources, Paladin Consulting, and SNI Technology. These are sister companies under the GEE Group brand. We are dedicated to expediting the interview process for qualified candidates. Our goal is to connect top talent with leading organizations quickly and efficiently. Submit your resume to fast-track your application for this exciting opportunity.
