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Technical CSR II

Atlanta, GA 30328

Posted: 06/04/2025 Employment Type: Contract Job Category: Other Job Number: 25095

Job Description


Job Title:
Technical Customer Service Representative II (Project Support Associate)

Contract:
1-Year | 3 Openings | Onsite – Louisville, IN

About the Role:
Join a growing operations team supporting secure financial technology. You’ll help onboard merchants, troubleshoot issues, and coordinate product installations. It’s a fast-paced, team-driven role with room to grow your technical and service skills.

What You’ll Do:

  • Handle support requests via phone, email, and chat

  • Assist with account setup and tech troubleshooting

  • Maintain accurate records and customer data

  • Coordinate with internal teams to ensure smooth service

What We’re Looking For:

  • 1+ year in tech support or customer service

  • Strong multitasking and communication skills

  • Familiarity with Microsoft Office and Google Workspace

  • 40+ WPM typing and attention to detail

About Us:
This role is through Access Data, Agile Resources, Paladin Consulting, or SNI Technology, staffing partners under GEE Group. We move fast to connect qualified candidates with top employers.

Keywords:
Technical Support, Customer Service, Payment Systems, Entry-Level Tech
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