Mid Level Business Analyst

Charlotte, NC 28277

Posted: 02/18/2026 Employment Type: Contract Job Category: Business Analysis Job Number: 25520

Job Description

Business Analyst (Agile / Integrations / Payments) Location: Charlotte, NC
Pay: $29.40/hr
1 year contract
No C2C, or sponsorship for this role
We are seeking an experienced Business Analyst to join a high-impact, fast-paced product and technology environment. This is an opportunity to work on complex, customer-facing systems where integrations, payments, and cross-functional collaboration are critical to success.

This role partners closely with Product, Engineering, UX, and downstream technical teams to translate business needs into actionable, high-quality system requirements.

What You’ll Do

  • Analyze business requests and determine solutions leveraging automated systems and scalable technology platforms

  • Define system scope and objectives based on user needs, business processes, and industry standards

  • Elicit, document, and translate business and user requirements into detailed functional and technical specifications

  • Configure system settings and support business design activities

  • Partner with engineering teams on integrations and API-related requirements

  • Support and participate in integration testing and User Acceptance Testing (UAT)

  • Facilitate collaboration across Product Management, UX, Engineering, and external stakeholders

  • Proactively identify risks and remove roadblocks to ensure sprint and project success

  • Drive requirement quality to reduce rework, defects, and production issues

Required Experience & Skills
  • Strong experience working in Agile/Scrum environments, partnering with Scrum Masters and Product Managers to support sprint planning and execution
  • 1-2 years of Business Analyst experience 

  • Hands-on experience with JIRA/Atlassian tools and collaboration platforms such as Slack

  • Proven ability to troubleshoot and support system integrations and APIs

  • Experience in payment processing and/or Point-of-Sale (POS) environments

    • Candidates with exposure to both hardware and software integrations are highly preferred

  • Experience facilitating work across technical and non-technical stakeholders

  • Strong documentation skills with a focus on clarity, traceability, and reducing requirement rework

  • Experience supporting User Acceptance Testing and defect management

What Success Looks Like
Performance will be evaluated based on:

  • Quality and clarity of requirements documentation

  • Reduction in reworked tickets and defects

  • Stakeholder and customer satisfaction

  • Overall project delivery effectiveness

Education & Certifications

  • Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or related field OR

  • Relevant certifications in Business Analysis, Product Management, or similar disciplines from accredited institutions

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About Charlotte, NC

Ready to embark on a new career adventure? Explore our job opportunities in and around Charlotte, North Carolina, where the Queen City's vibrant energy meets Southern charm. Known for its dynamic job market and diverse industries, Charlotte offers endless growth possibilities for professionals seeking new opportunities. Discover the city's rich history at the Levine Museum of the New South, catch a show at the Blumenthal Performing Arts Center, or immerse yourself in nature at the stunning Freedom Park. Indulge in the region's famous barbecue joints, explore the NASCAR Hall of Fame, or cheer on the Carolina Panthers at the Bank of America Stadium. Join us in Charlotte and unlock a world of career possibilities in this bustling city with a small-town feel.

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