Client Support Specialist II
2675 W 600 N Lindon, UT 84042 US
Job Description
Location: Lindon, UT (Hybrid)
Pay: $19-$21 /hour
Hours: 8:00 AM – 5:00 PM
Our financial client is seeking a Client Success Support Specialist to work in a client-facing role as first point of contact. The role is hybrid in Lindon, UT.
The Ideal Candidate Will Have:
- 2+ years of implementations or client success experience
- An ability to troubleshoot Windows/macOS environments
- Working knowledge of Terminal Services, cloud-based applications, and SaaS platforms
- Basic experience with networks, including routers, switches, modems, printers, and related peripherals
- An understanding of networking concepts (TCP/IP, firewalls)
- Familiarity with common internet connection types: Cable, DSL, Satellite, and Dial-Up
- An ability to configure software and hardware within Terminal Services
- Experience with Salesforce, Confluence, and G Suite is preferred
Keywords: Client Support, Technical Support, Implementations, SaaS, Terminal Services, Networking, TCP/IP, DNS, Firewalls, Windows, macOS, Virtual Machines, Salesforce, Confluence, G Suite, Client Success, Troubleshooting
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