Business Analyst
Job Description
Business Analyst – Restaurant POS Platform
Location:Â Provo, Utah - Hybrid Onsite (3 days onsite preferred)
Our Client is seeking a highly motivated Business Analyst to support a Restaurant POS platform that powers end-to-end restaurant operations across both hardware and software environments. This role is ideal for a technically savvy Business Analyst who can effectively collaborate with developers, product managers, UX teams, and technical stakeholders in a fast-paced Agile environment.
Key Responsibilities
Required Qualifications
Preferred Experience
Keywords: Business Analyst, Technical Business Analyst, Agile, Scrum, POS, Point of Sale, Payments, Payment Processing, APIs, Integrations, User Stories, Jira, Confluence, UAT, Restaurant Technology, Toast, Clover, Product Backlog #LI-BR1
Location:Â Provo, Utah - Hybrid Onsite (3 days onsite preferred)
Our Client is seeking a highly motivated Business Analyst to support a Restaurant POS platform that powers end-to-end restaurant operations across both hardware and software environments. This role is ideal for a technically savvy Business Analyst who can effectively collaborate with developers, product managers, UX teams, and technical stakeholders in a fast-paced Agile environment.
Key Responsibilities
- Break down epics and features into actionable user stories with Product Managers and Engineering teams
- Lead backlog refinement sessions and maintain backlog prioritization
- Collaborate across Product, UX, Development, and Technical Writing teams
- Support sprint execution and Agile delivery processes
- Coordinate release activities, feature flag management, and release verification efforts
- Perform User Acceptance Testing (UAT) and final story acceptance
- Facilitate communication with downstream technical stakeholders
- Identify and remove delivery roadblocks proactively
- Ensure requirements are outcome-focused and aligned with business goals
Required Qualifications
- Strong Agile/Scrum experience working within SDLC environments
- Experience with JIRA, Confluence, Slack, and Agile collaboration tools
- Strong understanding of APIs, integrations, and interconnected systems
- Experience supporting payment processing, POS, or restaurant technology platforms
- Ability to work directly with developers and technical teams
- Experience writing user stories, managing backlogs, and supporting UAT efforts
- Strong communication and stakeholder management skills
Preferred Experience
- Restaurant POS experience
- Experience with Toast, Clover, or similar POS platforms
- Exposure to both hardware and software product environments
- Business Analyst or Product certifications preferred
Keywords: Business Analyst, Technical Business Analyst, Agile, Scrum, POS, Point of Sale, Payments, Payment Processing, APIs, Integrations, User Stories, Jira, Confluence, UAT, Restaurant Technology, Toast, Clover, Product Backlog #LI-BR1
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