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Technical CSR II
Job Description
Job Title:
Technical Customer Service Representative II (Project Support Associate)
Contract:
1-Year | 3 Openings | Onsite – Louisville, IN
About the Role:
Join a growing operations team supporting secure financial technology. You’ll help onboard merchants, troubleshoot issues, and coordinate product installations. It’s a fast-paced, team-driven role with room to grow your technical and service skills.
What You’ll Do:
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Handle support requests via phone, email, and chat
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Assist with account setup and tech troubleshooting
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Maintain accurate records and customer data
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Coordinate with internal teams to ensure smooth service
What We’re Looking For:
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1+ year in tech support or customer service
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Strong multitasking and communication skills
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Familiarity with Microsoft Office and Google Workspace
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40+ WPM typing and attention to detail
About Us:
This role is through Access Data, Agile Resources, Paladin Consulting, or SNI Technology, staffing partners under GEE Group. We move fast to connect qualified candidates with top employers.
Keywords:
Technical Support, Customer Service, Payment Systems, Entry-Level Tech
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