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Sr. Analyst (Surgical Services)

Atlanta, GA 30342-6847 | Direct Hire

Post Date: 06/29/2018 Job ID: 10444 Job Category: Support

Senior Analyst (Surgical Services)

Our client, a leading healthcare system in metro Atlanta, is searching for a Sr. Analyst-Surgical Services to serve as a liaison between their Surgical Services and Informatics teams. 

Here' s what you' ll be doing:
  • Answering calls from surgical and operating room  team related to technical issues 
  • Partnering with 3rd party vendors as necessary to resolve technical issues that arise during surgery
  • Creating  and run basic reports in Excel related to SLAs and response times
  • Working on-call as necessary (averaging a few days per month)
  • Serving  as liaison between surgical services and informatics teams

Here' s what our ideal candidate has:
  • Bachelor' s degree
  • Proficiency with MS Excel, Visio, Access and Word
  • 3-5 years of experience in a help desk/support environment and successful track record of meeting SLAs and handling high volume
  • Cerner experience highly preferred

Benefits: We offer employees excellent medical/dental/vision benefits, along with work/life balance, attractive PTO plan and many other perks!

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