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Field Application Engineer (Server)

Farmington Hills, Michigan | Direct Hire

Post Date: 06/20/2017 Job ID: 9757 Job Category: Embedded Software Engineer

U.S. Citizens, Green Card Holders, and those authorized to work in the U.S. for any employer will be considered.  We are unable to sponsor or transfer visas at this time.

Field Application Engineer / Server

We are looking for a Field Application Engineer who will be responsible for technical issue management and providing technical support for server products. The responsibilities would include deploying and supporting solutions within internal/customer networks and coordinating tasks with customers as well as internally.

Key responsibilities:
  • Install, configure, troubleshoot installation of our product on customer’ s networks
  • Provide high quality technical support via phone, e-mail and on-site to customers
  • Providing support to the sales team qualifying new opportunities
  • Manage case tracking, prioritization, and escalations to global support / R&D
  • Develop demonstrations and tools for products on various platforms
  • Handle stressful situations with competing deadlines

Qualifications:
  • At least 3 years of experience as an software/infrastructure engineer
  • Experience and knowledge of enterprise IT systems
  • Database experience(SQL)
  • Strong Linux and scripting in Python, Shell, etc…
  • Networking background – configuring and operating
  • A 4-year college degree or more 
  • Ability/desire to travel as needed (20%)
  • Ability to effectively communicate technical topics in English
  • Strong problem solving/debugging capabilities
  • Development experience – C++/Java/J2EE

Benefits: Health, Dental, Vision, 401K with company Match

Keywords: embedded engineer, C++, Java, J2EE, networking, automotive

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